Room Administration

Your hosted solution may offer you the opportunity to create a new chat room for your licensed Group. Please use the following directions to add a new room to your Group.

 

Step 1. Log into your web-based admin pages.

 

Step 2. Click on the Groups icon in the top navigation bar to enter your registered Group name.

 

Step 3.  Welcome to your Group settings page. This page will allow you to access all of your rooms from the pull down menu toward the bottom of the page. To edit any of your rooms, select the room from the pull down menu and click on the 'Edit' button.

 

 

Step 4. To edit a room select a room name from the pull down menu and click 'edit'.

 

General Room Settings

 

 

Room Name:

The name of the Room belonging to the Group you have licensed.

 

Group Name:

The name of the Group that you have licensed.

 

Internal Title:

This is for internal use only and is not displayed in the room.

 

Topic:

Enter a standard default topic for this room. The topic you enter here will appear each time a user logs into created chat rooms or dynamic (user created) chat rooms, and will override any group setting. You will have an opportunity to change this later and you can set each individual room with their own topic. You can also make changes to the topic from the chat room itself using the GUI Admin Console or admin commands. This field is not required.

 

Admin user(s):

Enter the user name(s) of the Room Admin user(s). You may enter multiple names here separated only by a comma. There is no need to place a comma and a space between Admin user names, just a comma. If you leave this field blank, only the Server Admin User will have admin powers in this room.

 

 HINT: Room Admin user names should be password protected. If you list a user name(s) in this field, it is suggested that you have a User Profile for each user created. If a user profile is not create for a user name, any person who logs into the chat room using that admin name will have admin privileges in the room.

 

 

Security Settings

 

 

Banned IPs:

You may manually add user IP addresses in this location that you wish to ban from all your chat rooms in this Group. IP addresses should be separated by a comma only, and not a comma and a space. If you wish to remove an IP address that is on the list, simply highlight the IP address and delete it, remembering not to leave 2 commas separating any remaining IP addresses. You do not need to add data to this field during room creation. If you banned an IP address using the GUI admin console you will find the banned IP address under the room settings.

 

HINT: When an IP address appears on this list (i.e. 111.222.333.444), any user who attempts to access your chat room from the IP address will be prevented from doing so. If a Class C IP address is banned (i.e. 111.222.333), any user whose IP address contains the Class C range will be prevented from entering. In extreme cases, you may also ban users from entire ISPs by adding the Class B range (i.e. 111.222) of an IP address, or even the Class A range (i.e. 111) of an IP address to your list of IP addresses. Be aware that when you add the Class B and Class A ranges, you are preventing a greater number of potential users from accessing your chat room.

 

Allowed URLs:

Our unique URL enforcement system allows you to limit the way applet code for a particular room can be distributed onto other web pages on the Internet. By indicating the EXACT URL(s) where you wish your room HTML applet code to run, you may limit people from taking the code from your HTML page and running your chat room on their own web page without your permission. List all URLs where you wish to run your applet code in this field. There is no need to place a comma and a space between allowed URLs, just a comma.

 

HINT:  It is important to note that users sometimes access domains without the www suffix before your domain name. Therefore, if your chat page is http://www.webpage.com/chat.html, you may also wish to include http://webpage.com/chat.html - without the www suffix -  as an allowed URL.  It is best to use the complete URL structure here, so be certain to include the http:// as well.  It is also important to note that if you designate an allowed URL as http://www.webpage.com, for example, the server will permit the chat room to run on any web page within that domain, and not just on a specific page within that domain.

 

Enforce URLs:

Your chat service will enforce the URLs you provide for each room by either:

 

 

Users will be able to connect and enter a room with the URL enforcement set to both allow and warn. However, a user will not be able to enter a room if the URL enforcement is set to deny and the room is not placed on the correct URL.

 

Here is a list of error messages that a user will see if the URL of the room does not match the Allowed URL settings:

 

no error message will be displayed

 

" **ALERT**

 This room has not been configured to operate on this web page.  To access this room, please visit: http://www.webpage.com/"

 

After the user receives this message they will stay in the room and will be able to chat.

 

"This room has not been configured to operate on this web page. To access this room, please visit: http://www.webpage.com/chat.html Disconnected: connection closed."

 

After the user receives this message they will be kicked out of the room.

 

Room and Group admins will always be able to enter a room no matter what the URL enforcement is set to or what page the chat room resides on.

 

Profanity Filter:

 

 

HINT: The chat server's profanity filter is pre-populated with a select listing of words. If you find a word that needs to be added to the list contact Support.

 

Allow Room Audio:

 

 

 

Private Messaging

 

 

Allow Private Messaging :

 

 

Allow Remote Private Messaging :

 

 

 

Moderation Settings

 

 

Moderators:

A list of moderators set for a moderated event

 

Speakers:

A list of speakers set for a moderated event

 

Moderation State:

Whether moderation is currently turned on or off for the room.

 

Show User Names During Event:

 

 

New Questions Before Notification:

A set number of questions before a notification is sent to the moderation console

 

 

Transcript Settings

 

 

Timestamp All Messages:

 

 

Log Private Chat:

 

 

Rotate Transcripts:

 

 

Automatically Log Transcripts:

 

 

 

In-Room Text Message

 

 

 

Activate Text Ad Message :

 

 

Text Message :

This message will be displayed in the chat room at a set interval set under "Refreshing Text Message in Minutes". You can include a URL if you wish. HTML commands cannot be used.

 

Refreshing Text Message in Minutes :

Set the refresh time from the pull down menu.

 

 HINT: This message is only sent when the room is active. If the room remains inactive no text is sent to the room.

 

 

Open / Close Room

 

 

Open or Close Room:

 

 

Closed Room Message :

The message displayed to a user trying to access a closed room.

 

 

Password Protect Room

 

 

Use Room Password:

 

 

Room Password:

Password to be used to enter room.

 

Password Failed Message:

Message received if a user tries to log into the room and does not have a valid password.

 

 

Require Valid User Name and Password

 

 

Allow Registered Users Only :