Automatically Generate Chat Transcripts

Your chat service includes the ability to automatically generate chat transcripts. When this feature is turned on, all chat text within the main chat window is written to a log file on the chat server. The default name of the log file that is auto-generated is "auto.log". The auto.log file will continuously append as content is posted to the main chat window until the file reaches 4mb in size. When the auto.log file reaches its 4mb limit, it will automatically rotate, and be assigned a name that corresponds to the current date. A new auto.log file will begin to build automatically thereafter. To generate automatic chat transcripts:

 

1. Log into the ParaChat room where you would like to generate a chat transcript using your administrator name and password.

 

2. Open the Admin Console by typing the following command into the chat text input field: %admin

 

3. Within the Admin Console, choose the Configure tab >>> Transcripts tab

 

 

4. In the "Automatic Transcript Generation" section, click the "Start" button to Start Continuous Logging. If successful, a message in the chat window will state that "The current transcript is: auto.log". If you see a message that the "Transcript log could NOT be turned on", then a chat transcript is not being written. The most common cause for a chat transcript to not to generate is that the room where you are attempting to generate a chat transcript has not yet been created on the chat server.

 

HINT:  You cannot delete the auto.log when auto logging is enabled. You must turn off auto logging to have the ability to delete the auot.log transcript.